Queen Honey Bees Terms & Conditions

<p>When you order queen honey bees from Lappe&rsquo;s Bee Supply online, by phone, by email, in person, or by mail, you agree to the following policies, contract terms, conditions, limitations, and exceptions.</p> <p>Queen honey bees from Lappe's Bee Supply are guaranteed to be alive upon arrival (certain conditions apply). Queen replacement for queens DOA is always at the discretion of Lappe's Bee Supply and needs to be reported right upon arrival; please contact us with the details. If not reported within 2 hours of the time of arrival we are unable to replace or refund any queen bees. We adhere to time of arrival as noted on UPS tracking numbers. Acceptable methods of contacting us include phone and email. We can not guarantee the queens to be successfully introduced to your hive, or that they will be accepted by your hive. Many factors influence queen introduction success, particularly the specific methods and apicultural techniques you employ when introducing a queen. Lappe's Bee Supply is also not responsible for queens that fly away during the time of or following placement into the hive.</p> <p>We send out replacement queens for any queens that are DOA.</p> <p>All cancelled queen orders are subject to a 10% cancellation fee (unless refund is placed on the customer's account). Cancellations are not accepted within 3 days of the selected ship out date. You agree that Lappe's Bee Supply and Honey Farm LLC will not be responsible for queen survival in your hive, for the condition or productivity of your hive after introduction, or for dwindling brood production due to lost UPS shipments. Queens and risk of their loss become the responsibility of the customer at the time of pick up from our location or delivery from UPS Express shipments. Tracking numbers are sent out on ALL queen shipments; it is up to the customer to make sure they check the tracking number so they can be home when the queens are delivered by UPS.</p> <p>If the ship to address provided to us at the time the order is placed is not a residential address, and UPS is not able to deliver to the address provided, any delay in delivery that causes harm to the queen(s) is not Lappe's Bee Supply's responsibility, the customer is totally responsible. We will not replace or refund any queens or shipping costs that are lost due to this issue.</p> <p>There is potential risk of injury from activities involved in beekeeping, and while particular rules, equipment and personal care may reduce the risk, the risk of injury does exist; and YOU KNOWINGLY AND FREELY ASSUME ALL SUCH RISKS, both known and unknown, EVEN IF ARISING FROM NEGLIGENCE OF THE RELEASEES or others, and assume full responsibility for your participation; and, HEREBY RELEASE AND HOLD HARMLESS LAPPE'S BEE SUPPLY &amp; HONEY FARM LLC, their officers, other participants, and if applicable, owner and lessors of the premises ("RELEASEES") used to conduct any event, WITH RESPECT TO ANY AND ALL INJURY, DISABILITY, DEATH, or loss or damage to person or property, TO THE FULLEST EXTENT OF THE LAW, WHETHER ARISING FROM THE NEGLIGENCE OF THE RELEASED OR OTHERWISE.</p>