When you order queen honey bees from Lappe's Bee Supply & Honey Farm LLC online, by phone, by email, in person, or by mail, you agree to the following policies, contract terms, conditions, limitations, and exceptions.
**Please note: because of the COVID 19 virus, UPS has suspended their service guarantee until further notice. This means that they will still do their best to get 2nd Day and Next Day shipments to their destination on time, but they will not give refunds for any shipments that do not arrive on time. Lappe's Bee Supply is unable to guarantee that these queens will arrive on time, we cannot get a refund for any customer who chooses UPS and has their shipments arrive late, and we cannot replace any queens that arrive DOA from UPS. If the customer chooses a UPS express shipping method, the customer assumes all responsibility for any delayed or dead queens.**
Queen honey bees are guaranteed to be alive upon outgoing shipping or pick up from our location, but can not be guaranteed to be alive upon arrival due to unforeseen factors during shipping. We also can not guarantee the queens to be successfully introduced to your hive, or that they will be accepted by your hive. Many factors influence queen introduction success, particularly the specific methods and apicultural techniques you employ when introducing a queen.
All cancelled queen orders may be subject to a 10% cancellation fee.
You also agree that Lappe's Bee Supply and Honey Farm LLC will not be responsible for queen survival in your hive, for the condition or productivity of your hive after introduction, or for dwindling brood production due to lost USPS, UPS or FedEx shipments. Queens and risk of their loss become the responsibility of the customer at the time of pick up from our location or outgoing shipment. Lappe's Bee Supply is not responsible for queen shipments that get lost or that do not get picked up from the post office on time. It is up to the customer to make sure they check the tracking number, and if they think that the queens might be at their post office but they haven't heard from them, the customer needs to either call or go in to the post office to verify. We will not replace dead queens due to them sitting at the post office for several days or over the weekend. Lappe's Bee Supply is also not responsible for queens that fly away during the time of or following placement into the hive. Queen replacement for queens DOA is always at the discretion of Lappe's Bee Supply; please contact us with the details.
There is potential risk of injury from activities involved in beekeeping, and while particular rules, equipment and personal care may reduce the risk, the risk of injury does exist; and YOU KNOWINGLY AND FREELY ASSUME ALL SUCH RISKS, both known and unknown, EVEN IF ARISING FROM NEGLIGENCE OF THE RELEASEES or others, and assume full responsibility for your participation; and, HEREBY RELEASE AND HOLD HARMLESS LAPPE'S BEE SUPPLY & HONEY FARM LLC, their officers, other participants, and if applicable, owner and lessors of the premises ("RELEASEES") used to conduct any event, WITH RESPECT TO ANY AND ALL INJURY, DISABILITY, DEATH, or loss or damage to person or property, TO THE FULLEST EXTENT OF THE LAW, WHETHER ARISING FROM THE NEGLIGENCE OF THE RELEASED OR OTHERWISE.