Company Policy

  Lappe's Bee Supply is the sole owner of all images and information contained within this website. Any duplication and use thereof is prohibited without prior consent from Lappe's Bee Supply. 

Authorized Dealer Information

  To become an authorized dealer for Lappe's Bee Supply, please contact us at (641) 728-4361 or email us at kim@lappesbeesupply.com. All requests will be verified and approved according to your current beekeeping supply volume.

Orders

  Customer orders are shipped in the order in which they are received. We strive to ship all orders in a timely manner, but due to seasonal fluctuation, shipping times may vary. Customers are welcome to come to our store to pick up their orders, and you may pay here with cash, check or credit card; however, please be aware that sometimes we have certain items on back order, so we may not have everything you need in stock. You can give us a call or send us an email ahead of time to have your items ready to be picked up.

Free Shipping

  Free shipping applies to most orders placed on our website over $100 sent standard ground service within the lower 48 states. Items not included in the free shipping offer are clearly marked on each product page with

This item does not qualify for free shipping.

  The items included/excluded from the offer are subject to change without notice. Due to the ever-rising cost of outbound shipping, any order with back ordered items may be held until the back ordered items arrive. In the event that your order contains some items that don't qualify for free shipping, but the rest of the order does qualify for free shipping, the computer system will place shipping charges on the entire order. To receive free shipping on the items that qualify, you need to place two separate orders: one for the items that don't qualify and one for the items that do.

Back orders-

    Any order with items that are back ordered will be held and shipped all at once. Items can be shipped separately on your request; however, they will be billed separately from the back ordered items and the customer will pay the separate shipping for each order.

Package Bees & Queens Terms & Conditions-

    Lappe's Bee Supply and Honey Farm makes every attempt to have your bees ready for pickup on the scheduled date; however, due to factors that are outside of our control, we may need to rearrange scheduled dates. These dates will be listed on our website as soon as we know them if this does happen, and an email will be sent to every customer who has placed an order. We will not refund any money for packages that do not arrive on the scheduled date as long as we have provided an alternative date.

     A 10% restocking fee will be applied to any cancellations after the order has been placed.

     Package bees and the risk of loss of the bees and the queen inside become the responsibility of the customer at the time of pick up. Package bees are guaranteed to contain 3 or more pounds of bees when the package is prepared and will not have more than one inch of dead bees when spread evenly across the bottom of the package upon customer pickup. Lappe's Bee Supply and Honey Farm cannot guarantee the successful establishment of the package bees. You agree that you will not attempt to hold Lappe's Bee Supply and Honey Farm responsible for whatever may happen to your package after it is delivered to you, or for the survival or productivity of the hive that you may establish from the package.

     Queens are guaranteed to be alive upon pick up but are not guaranteed to be successfully introduced to or will be accepted by your hive. Many factors influence queen introduction success, particularly the specific methods and apicultural techniques you employ when introducing a queen. You also agree that Lappe's Bee Supply and Honey Farm will not be responsible for queen survival in your hive, or for the condition or productivity of your hive after introduction. Queens and risk of their loss become the responsibility of the customer at the time of pick up.

     There is a potential risk of injury from activities involved in beekeeping, and while particular rules, equipment and personal care may reduce this risk, the risk of injury does exist; and you knowingly and freely assume all such risks, both known and unknown, even if arising from negligence of the releasees or others, and assume full responsibility for your participation; and, hereby release and hold harmless Lappe's Bee Supply and Honey Farm, their officers, other participants, and if applicable, owners and lessors of the premises ("releasees") used to conduct any event, with respect to any and all injury, disability, death, or loss or damage to person or property, to the fullest extent of the law, whether arising from the negligence of the releasees or otherwise.

State Sales Tax-

     We are required by law to collect state sales tax on all orders within the state of Iowa and certain other states, and on all pickups here at our facility. We will collect the current sales tax rate for your area unless we have a current (within 5 years of date) signed certificate on file for you. Please note on order if it is tax exempt, or by sending us an email.

Pricing-

    We do our best to keep the pricing listed on our website current. We reserve the right to change prices, if it becomes necessary. Please feel free to confirm pricing when placing your order.

Freight Charges-

    The customer is responsible for paying all freight or shipping charges before the item is shipped. *PLEASE NOTE* In the instance where a customer backs out of a placed order after an item has been special ordered from one of our suppliers, then the customer is still responsible for all shipping costs incurred. Also, if incorrect information is given to Lappe's Bee Supply - such as commercial delivery instead of residential, if the customer states that there is a dock or forklift available when there really is not- then all additional charges billed to Lappe's Bee Supply by the freight carrier will be billed to the customer.

     We offer shipping through a number of different companies. For all orders that do not qualify for free shipping, we allow the customer to choose their own shipping method from all companies listed. Included rates can be from the U.S.P.S., UPS, FedEx, and SpeeDee Delivery (SpeeDee Delivery is only available in the following states: ND, SD, NE, MN, IA, WI, IL, and around the St. Louis MO area). We also offer shipping to anywhere in the world; the customer is ultimately responsible for all shipping charges, and if Lappe's Bee Supply incurs additional shipping charges from an order, those shipping charges will be billed to the customer. In the instance of free shipping, Lappe's Bee Supply will choose which shipping provider to use.

Export Orders-

     All shipments for export are subject to prepayment in U.S. funds. The customer agrees they will be responsible for all product, shipping and destruction expenses if any ordered product is rejected by the importing country's customs' agency. Shipments going to locations outside the US are typically subject to duties and brokerage fees. These fees are not included in the quoted shipping fees or the order total and are the customer's responsibility.

Additional Charges-

For each Address Correction-$16.00 

For each Acknowledgement of Delivery-$14.00

For each Call Tag Received-$10.00

Fuel surcharge subject to change without notice. For current fuel surcharges, please view the website of each particular shipping company.

Payments-Through our website-

     We accept Visa, MasterCard, Discover, American Express, PayPal, Bitcoin, Venmo, Apple Pay, and Android Pay. We will also accept orders mailed to us and paid with a check. Please make sure to select the Check or Money Order option on the checkout screen. Please make checks payable to Kimberley Lappe and mail them to Lappe's Bee Supply, Attn. Kimberley Lappe, 117 Florence Ave., East Peru IA 50222. Your order will ship as soon as we receive your payment, unless there is an item on back order. All NSF checks will incur a $50 charge.

Payments-in person-

     We accept cash, check (make check payable to Kimberley Lappe), and cashiers check or money order. We also will accept debit/credit card payments in store.

Returned Checks-

     All returned checks will have a $50 service fee.

Credit Card Payments-

     Lappe's Bee Supply reserves the right to pre-authorize credit and/or debit cards. No money leaves your account until the purchase clears but the hold is active until the actual transaction is settled. When there's a hold on your account, it lowers your available balance. Lappe's Bee Supply is not responsible for overdraft fees resulting from the pre-authorization of your card.

Over payments-

     Over payments made on your account may be refunded to you.

Order Discrepancies-

     Check all orders immediately upon receipt and contact us within 7 business days on any discrepancies/damage or we cannot be responsible for errors.

Damaged Freight-

    All merchandise is shipped "F.O.B. Shipping Point". This means that all merchandise becomes your property as soon as we give it to the freight carrier. The freight carrier is responsible for the safe and complete delivery of your merchandise. It is your responsibility to thoroughly inspect the merchandise when it is delivered. If the freight carrier fails to deliver your merchandise in good condition, it is your responsibility to note the damage on the bill and contact us to file a claim with the carrier on your behalf.

Warranty-

     Lappe's Bee Supply warrants its equipment to be free of defects in material and workmanship that would prevent the normal use of the product. Warranty does not cover damage to equipment arising from alteration, abuse or use of product for other than its intended purpose.

Returned Merchandise-

     To return merchandise for any reason, please email or call us first. We accept returns under the following conditions:

1. Call for Return Authorization.

2. Item must be in new condition and in original box.

3. Item must be returned within 30 days of receipt.

4. Original receipt is required.

5. In most cases a restocking fee of 20% will be charged. We cannot accept returns on honey, medications, chemicals or bee feeds.

     When a situation occurs where you receive an incorrect product as the result of our error, we will send you a prepaid shipping label for you to return the item to us with, and as soon as we receive that item back in new condition, we will then ship the correct item to you at our cost. There will be no restocking fee charged.

Non-returnable Merchandise-

      Due to the nature of some products, their use and the safety issues, the following product classes are non-returnable:

     Medications & Chemicals

     Custom Printed Labels - It is the customer's responsibility to verify that the information given to Lappe's Bee Supply at the time of order is correct, and that the information on the label proof is correct and the label looks the way they want it. Once printed, no changes can be made. 

     Honey - Due to safety issues, Lappe's Bee Supply cannot accept any returns on honey.

Liability-

     Because conditions of use are beyond our control, we make no warranty or representation, express or implied, except that all products conform to the description provided by the manufacturer on sales literature or product labels. Our liability is limited to the purchase price paid.

Cedar Wood Disclaimer-

     If left uncoated, cedar wood products will fade due to weathering, and staining can occur where the staples are in the wood. Lappe's Bee Supply assumes no responsibility for any fading or stains. To prevent weathering from occurring, coat the wood with a protective finish.

Product Suitability-

     Many states and localities have codes and regulations governing sales, construction, installation, and or use of products for certain purposes. While we attempt to assure that our products comply with such codes, we cannot guarantee compliance in every situation. We cannot be responsible for how the product is installed or used. Before you purchase and use a product, please review both the product application and local codes and regulations. Be sure that the product, its installation, and its use will comply with them.

Hours of operation-

     7:30 AM - 8:00 PM CST, 7 days a week

Please feel free to place an order at any time by mail or on our website. In the case of a holiday, postal or otherwise, any order placed to be shipped will ship on the next business day. Any orders received on a Saturday or on a Sunday will ship out the following Monday. We do our best to get orders out as soon as possible.